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FAQ's
Making spaces special
Business Centre

Frequently Asked Questions

General


Q. Who are your housebuilder kitchens aimed at?

Q. Where can I buy additional units for my Moores kitchen?

Q. I live in an ex-council house, should I be buying your social housing kitchens?

Q. Do you do a kitchen for the disabled?

Q. I would like to discuss being able to distribute your products, how do I do this?

Q. What is your ReAction kitchen?

Q. Where do you manufacture your products?

Q. What does it mean if you have the Royal Warrant?

Q. How can I watch all your product videos?

Q. What is iView?

Q. What is your ergonomics range?



Q. Who are your housebuilder kitchens aimed at?
A. These are aimed at large scale private developers, to be sold in a large quantity. If you are building your own house and looking for one kitchen, then Four Seasons would be a more suitable option.


Q. Where can I buy additional units for my Moores kitchen?
A. Please visit 'Shop Online' on our website and visit Moores Direct who can supply you with additional units.


Q. I live in an ex-council house, should I be buying your social housing kitchens?
A. No, these kitchens are for specifiers and builders of council housing developments. If you are looking to buy a new kitchen, please see Four Seasons.


Q. Do you do a kitchen for the disabled?
A. Yes, this is our Adjusta range, with adjustable height systems ideal for the needs of wheelchair users and the less able.


Q. I would like to discuss being able to distribute your products, how do I do this?
A. Please speak to Scot Greenwood our Retail Business Manager, who can discuss potential opportunities with you. His contact details can be found on the 'Distribute our products' section of the website.


Q. What is your ReAction kitchen?
A. Our ReAction kitchen is a kitchen that reduces, re-uses, recycles and is responsibly sourced to make it as eco-friendly as possible. It also contributes up to 17 credits for the Code for Sustainable Homes.


Q. Where do you manufacture your products?
A. We manufacture our products in the UK, on our site at Thorp Arch Trading Estate in Wetherby, West Yorkshire.


Q. What does it mean if you have the Royal Warrant?
A. Royal Warrants are a mark of recognition to individuals or companies who have supplied goods or services for at least five years to HM The Queen. Warrants have always been regarded as demonstrating excellence and quality, and are highly prized.


Q. How can I watch all your product videos?
A. Visit our Youtube channel at http://www.youtube.com/user/MooresFurniture


Q. What is iView?
A. iView is an extranet service for all our private development and social housing customers, where orders can be viewed and placed, along with other important information being readily available.


Q. What is your ergonomics range?
A. Our ergonomics range is developed with form and function in mind, and is a kitchen that meets of the needs of people at all stages of life. Mobility, reach, lifting and lighting were all considered to make the kitchen practical for any user.



Four Seasons Kitchens


Q. Where can I buy a Four Seasons kitchen?

Q. What guarantee do I get when buying a Four Seasons kitchen?

Q. What is the difference between Four Seasons and Four Seasons Rigid?




Q. Where can I buy a Four Seasons kitchen?
A. In any of the independent retailers that we sell to. You can find your local retailer of Four Seasons kitchens on the 'Locate a stockist' function on our website.


Q. What guarantee do I get when buying a Four Seasons kitchen?
A. Four Seasons kitchens are guaranteed for 25 years.


Q. What is the difference between Four Seasons and Four Seasons Rigid?
A. Four Seasons comes in flat pack as standard, and so the rigid range comes pre-built.



Shades Bathrooms


Q. Where can I buy a Shades bathroom?

Q. What guarantee do I get when buying a Shades bathroom?




Q. Where can I buy a Shades bathroom?
A. In any of the independent retailers that we sell to. You can find your local retailer of Shades bathrooms on the 'Locate a stockist' function on our website.


Q. What guarantee do I get when buying a Shades bathroom?
A. Shades bathrooms are guaranteed for life.



Housebuilders


Q. Are your Shades bathrooms available for housebuilders?

Q. Do you only supply your contract kitchens to new builds?




Q. Are your Shades bathrooms available for housebuilders?
A. Yes, please contact your representative from Moores to specify which bathroom range you would like.


Q. Do you only supply your contract kitchens to new builds?
A. No, we will supply and fit into retrofit properties, and we also offer a Voids service for a quick turn around when time and money costs are at a premium and you need to be offered a quick solution. We can complete a property from survey to installation in 15 days, to aVoid empty properties.



Social Housing


Q. What standards and testing do you apply to your social housing kitchens?




Q. What standards and testing do you apply to your social housing kitchens?
A. Our kitchen furniture complies with the requirement of BS 6222: Part 2: 2009, level 'H' (Heavy Domestic). We also have the FIRA Gold Award which means that as well as carrying out structural tests on products, the materials making up the kitchens are tested too.



Royal WarrantForest Stewardship Council UKBSIFIRA Gold CertificationPEFC UK LimitedFIRA Club GreenFIRA - The Furniture Industry Sustainability ProgrammeMoores - made in Great Britain
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