Your Business Development Manager

We know that you require kitchens that
provide value for money. You need
your kitchen to be well planned, well
designed and well installed. Your
Moores Business Development
Manager, working with you from
initial discussion through to site
completion and beyond, is well
versed in matching the most suitable
products to the most likely
usage conditions.

A typical project will include:

An initial consultation with your
Moores Business Development
Manager will ensure that we establish
your requirements. Together with
your Business Development Manager,
you decide on an initial specification
and costing. A detailed kitchen design
is drawn up using our Virtual Worlds
system. Once we’ve provided you
with a detailed costing, we’ll sort out
all other arrangements such as
product ordering and delivery
arrangements. Product training takes
place once the products have been
selected. Under the care of your
dedicated Project Manager, delivery
and installation takes place seamlessly.
Your Business Development Manager
will schedule review meetings to
discuss product and service
performance and to keep you
updated on the latest trends and
market updates as well as new
product introductions.

Moores Peace of mind

So, for complete peace of mind,
Moores Project Management service
ensures that your project is carried out
on plan, on time and on budget.
Moores have been making spaces
special for over 60 years and our
customers are at the heart of all that
we do.

Present: View your current orders

Track your order status: keeping you in
the loop. Download call-off
documentation: check all elements of
your project. Access details of your
quotes: allowing you to budget. View
your property status: ensuring that you
know where we’re at. See estimated
real-time delivery dates: allowing you to
plan ahead. Review drawings: whenever
you need to refer to them. Call up all
other project information: share in any
other elements of your project.

Past: Review previous orders

Review invoicing: allowing you to keep
your accounts in order. Recall your
purchase history: for comparison, or to
help you with future planning. Download
Proofs of Delivery. Call up and view
Completion Certificates.

Future: Planning for your next project

Review our library of product and
technical guides: inspiration and
information. Raise, manage and view
any customer care correspondence: we
like to know your views. Submit order
queries online: any questions that you
have, we’re here to help. Download and
share useful documents: working
together to ensure the best service

Project Managers

Our ten installation Project managers
coordinate multiple fitting teams of
varying sizes ranging from small joinery
teams to full scope refurbishment
teams, backed by a dedicated
administration team. Working in
partnership with our integral supply
chain and our health & safety team
means 100% uptime and no slippage.
At Moores onestep, our investment in infrastructure goes way beyond the
installation phase, our team are there to
help right from initial meetings through
to post-installation aftercare.

Being Part of the Masco Corporation

Moores onestep is able to benefit from
the sourcing of a multitude of building
products from within the group of
companies. This integrated supply
chain provides control over the quality
of the products, together with
flexibility in its availability. Working to
tight deadlines requires effective communication links to allow a
seamless installation of a complex
product configuration. From high
specification fitted kitchens to
bathrooms that offer quality,
durability and style, you can be sure
that the products used in the first
installation will be the same as the last.
Call up and view Completion Certificates.

Installation service

The Moores onestep installation service incorporates management of the
product and service supply chain to
ensure the planning, implementing
and controlling of all operations and
processes within your project are
efficiently run and deliver customer
satisfaction – from an initial site
meeting through to the planning and management of all activities involved
in sourcing, procurement and logistics management. With Moores as your
one-stop-shop, you can be assured of a beginning-to- end solution from the
trusted experts.